Privacy policy

Last Updated: 22nd April 2025

 

At John Staniar & Co. Ltd (“we,” “our,” “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://johnstaniar.co.uk (the “Site”) or engage with our services.

 

1. What Information Do We Collect?

We ask for and/or collect the following personal data when you use the contact form on our Site:

  • Name
  • Job title
  • Company name
  • Direct business telephone number
  • Direct business email address
  • Details about the nature of your enquiry
  • IP address

 

2. How Do We Use Your Information?

We use your personal data for the following purposes:

  • To respond to your enquiry and provide you with the information or services you requested.
  • To send you email responses, invoices, or other communications necessary to process your enquiry or request.
  • To improve our services and website (e.g., via Google Analytics, Microsoft Clarity, and other analytics tools).

 

3. How We Share Your Information

We do not share your personal data with third parties, except in the following circumstances:

  • Service providers: We may share your personal data with third-party service providers (e.g., email systems, CRM/ERP systems) who assist us in our business operations, including responding to your enquiry and managing customer relationships.
  • Legal obligations: We may disclose your personal data if required to do so by law or in response to legal processes (e.g., a court order).

 

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., Google Analytics, Microsoft Clarity) to enhance your experience on our Site. These technologies collect information such as IP addresses, browsing activity, and device information. You can manage your cookie preferences through our Cookie Policy and the cookie consent banner on the Site.

Google Analytics:

  • We use Google Analytics to track and analyse user activity on our Site.
  • We have enabled IP anonymisation in Google Analytics to ensure that no full IP addresses are collected. For more details, see our Cookies Policy.

 

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. If you become a customer, we may retain your data in our CRM/ERP systems and relevant documents (such as invoices and correspondence) on our computers and/or as hard copies.

 

6. Your Rights

Under data protection laws, you have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate personal data.
  • Erasure: You can request that we delete your personal data in certain circumstances.
  • Objection: You can object to the processing of your personal data for marketing purposes.
  • Restriction: You can ask us to restrict how we use your personal data in certain cases.

To exercise any of these rights, please contact us at admin [at] johnstaniar.co.uk or 34 Stanley Road, Whitefield, Manchester, M45 8QX.

 

7. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or alteration. However, please note that no method of transmitting data over the internet is completely secure, and we cannot guarantee the absolute security of your data.

 

8. International Transfers

Your personal data may be transferred to, and stored in, countries outside of the United Kingdom and/or European Economic Area, such as the United States. In such cases, we ensure that appropriate safeguards are in place to protect your data, in compliance with applicable data protection laws.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

John Staniar & Co. Ltd

34 Stanley Road, Whitefield, Manchester, M45 8QX

Company registration number: 02422356

Email: admin [at] johnstaniar.co.uk